Saudi Arabia eSIM Usage Guide (2025)

I. Overview of eSIM Services from Major Carriers in Saudi Arabia

(A) STC (Saudi Telecom Company)

1. Network Coverage Features

• Religious Sites and Surroundings: Mecca and Medina attract numerous pilgrims and tourists each year, and STC provides comprehensive high-speed network coverage here. Within the mosques, surrounding hotels, restaurants, and transport hubs, people can stay connected to share their pilgrimage experiences and check for sightseeing information.
• Core Areas of Major Cities: In the vicinity of the King Tower in Riyadh, STC has built a 5G network. The network supports business professionals in commercial centers, financial institutions, and upscale residential areas, enabling smooth online payments and video streaming for residents and tourists alike.
• Tourist Attractions and Transport Routes: Along the Red Sea coastal attractions and intercity highways, STC ensures strong network signals. Tourists can share exciting moments while engaging in activities by the Red Sea and rely on the network for navigation and entertainment during long journeys.

2. Package Details and Advantages

• Short-Term Visitor Package: The 3-day package includes 500MB of data for 20 SAR, suitable for short visits where occasional information queries are necessary, meeting basic internet needs.
• One-Week Enjoyment Package: The 7-day package offers 2GB of data for 50 SAR, allowing tourists to browse guides, translate communications, and share experiences on social media.
• Long-Term Business Package: The monthly package provides 10GB of data and 100 minutes of local calls for 150 SAR, catering to business professionals’ needs for online work, video conferencing, and business communications.

On the PhoneSIMGo platform, you can easily find STC packages. It integrates resources to display package contents and applicable scenarios, along with user reviews and tips. If you have questions, the customer service team will respond promptly to help you select an appropriate STC eSIM package and start enjoying convenient communication.

(B) Mobily

1. Network Coverage Advantages

• Commercial and Entertainment Areas: In Jeddah’s Corniche, Mobily has optimized its network. In shopping malls, restaurants, and entertainment facilities, people can check information and use mobile payments while enjoying food and entertainment, with stable network performance even during peak times.
• Educational and Research Institutions: Around Saudi universities and research institutions, Mobily provides high-quality network access. Students, researchers, and academic visitors can easily access academic databases and engage in online learning and research, keeping in touch with the outside world.
• Emerging Development Areas: In regions like the future city of NEOM, Mobily has preemptively established network coverage to support incoming businesses and residents.

2. Package Types and Highlights

• Data Sharing Package: Purchase a 4GB data package that can be shared via hotspot with multiple devices, suitable for families or groups traveling together.
• Flexible Duration Packages: Options are available for 3, 5, 7, 10, 15, and 30 days. The 10-day package includes 3GB of data for 80 SAR, allowing users to choose based on their stay duration to avoid waste.
• Value-Added Service Packages: Some packages offer free access to travel applications, including guides and cultural introductions, and may also include international calling or SMS services for convenient communication with friends and family abroad.

With PhoneSIMGo, you can visually compare Mobily packages. The platform recommends packages based on user preferences and travel purposes, making the purchase process straightforward with after-sales support. If any issues arise while using the service, the customer service team is dedicated to assisting you, ensuring a smooth network experience.

(C) Zain KSA

1. Featured Coverage Areas

• Desert Tourist Attractions: In certain tourist areas of the Rub’ al Khali desert, Zain KSA has established special base stations for coverage. Tourists can record and share scenic views while dune bashing or camping, and have access to the network for emergency assistance.
• Sports Venues: At venues like King Fahd International Stadium in Riyadh, Zain KSA provides robust network coverage. Spectators can share live updates during events and access information quickly, while staff can efficiently coordinate and organize.
• Medical Facilities: In urban hospitals and surrounding medical facilities, Zain KSA ensures stable network connectivity. Patients and their families can communicate externally and check medical information, while medical personnel can conduct remote consultations and access patient records.

2. Package Content and Advantages

• Affordable Package: The 5-day package costs 30 SAR and includes 1GB of data, suitable for basic communication and simple queries, offering great value.
• High Data Package: The monthly package is priced at 200 SAR, providing 15GB of data, ideal for users who frequently watch videos, download files, or live stream without worrying about data limits.
• Promotional Combo Packages: Occasionally available, these may include 6GB of data, 50 minutes of international calls, and 100 SMS for 120 SAR, catering to various needs.

On the [PhoneSIMGo] platform, Zain KSA package information is clearly displayed, including content, price comparisons, and target audience analysis. It also gathers promotional information to help you purchase your desired package at a lower price. After purchase, usage guides and activation assistance are provided to ensure smooth operation.

II. Important Considerations for Using eSIM in Saudi Arabia

(A) Device Compatibility Confirmation

1. Apple Devices: Most iPhone models from XS and later support eSIM, but devices purchased in different regions may vary. You can check the “Cellular” settings for eSIM options, and some iPad Pro models can also be verified in the settings.
2. Android Devices: For high-end models like the Samsung Galaxy S20 series and later, check for eSIM settings under “Connections” > “Mobile Networks.” If unsure, contact the manufacturer’s customer service for guidance on software updates or settings adjustments.
3. [PhoneSIMGo] Device Compatibility Checker: The [PhoneSIMGo] website offers a device compatibility checker. Enter your brand and model to quickly obtain a compatibility report for [Saudi Arabia eSIM], ensuring you understand your device’s compatibility before purchasing.

(B) Activation Process and Considerations

1. Plan Activation Timing: Different carriers have varying activation processes and times. Some may require identity verification, which can take several hours. It is advisable to attempt activation at least one day before departure, especially if you have a morning flight.
2. Follow Steps Accurately: For example, with STC, you need to accurately input your IMEI code, double-check it, and upload a passport photo as required for identity verification. Pay attention to case sensitivity in verification codes. If you encounter any issues, contact customer service promptly for assistance.
3. PhoneSIMGo Activation Assistance: After purchasing a Saudi Arabia eSIM, [PhoneSIMGo] will send an activation guide via email, including step-by-step instructions and FAQs. If you have difficulties, you can contact customer service for one-on-one assistance.

For more details on eSIM compatibility issues, please click here: [Mobile eSIM Compatibility List].

(C) Data Management and Overages

1. Overage Policies of Carriers:
   • STC: Charges 30 SAR for every additional 1GB used beyond the plan limit, so users should monitor their data usage closely to avoid high overage fees.
   • Mobily: May reduce speeds to 3G after exceeding the plan’s data limit; to restore high-speed access, users must purchase additional data packages priced at 40 SAR for 1GB, as needed.
   • Zain KSA: Charges per MB for overage data, leading to rapid accumulation of costs, so users need to plan their internet usage wisely.
2. Data Monitoring and Alerts: Users can set data usage alerts through carrier apps or phone settings. For instance, the STC app allows users to receive notifications when data usage reaches 80% or 90%, and provides details on data usage.
3. PhoneSIMGo Data Management Services: [PhoneSIMGo] offers real-time monitoring of data usage, sending SMS and platform notifications as users approach their limits. It also recommends suitable data add-on options, allowing users to conveniently purchase additional data to maintain connectivity.

Summary

Choosing the right eSIM service in Saudi Arabia can greatly enhance convenience. PhoneSIMGo integrates high-quality packages from various carriers, providing a one-stop solution. Through the official website, users can compare network coverage, package prices, and special services, allowing them to select the most suitable plan based on their itinerary, habits, and budget. Let [PhoneSIMGo] assist you in your travels, ensuring seamless communication and creating wonderful memories.